Help and Advice

Home Help and Advice

Your guide to enjoying the perfect cup from Kund Coffee.

At Kund Coffee, we don’t just sell coffee—we share our love for it. Whether you’re a first-time buyer or a seasoned coffee enthusiast, here’s everything you need to get the most from your purchase.

1. Choosing Your Coffee

  • Whole Beans – Best for coffee lovers who have their own grinder and want maximum freshness. Grind just before brewing for the best flavor.
  • Ground Coffee – Perfect if you want convenience. We grind to a medium-fine size suitable for most brewing methods.
  • Try Small First – Not sure which roast you’ll love? Order a smaller size first to taste and explore.

    2. Brewing Tips
  • Measure Right – A standard ratio is 1–2 tablespoons of coffee per 180ml (6 oz) of water. Adjust to your taste.
  • Fresh Water Matters – Always use clean, filtered water for the best flavor.
  • Mind the Method – Drip, French Press, Espresso—each brewing method brings out different notes in your coffee. Experiment and find your favorite.

    3. Storing Your Coffee
  • Keep coffee in an airtight container away from light, heat, and moisture.
  • Avoid storing coffee in the fridge, as it can absorb odors and moisture.
  • For maximum freshness, enjoy your coffee within 4 weeks of opening.

    4. Ordering & Delivery Help
  • Nepal Orders – We offer free delivery to most locations.
  • International Orders – Email us at [email protected] for shipping cost and details.
  • Orders are usually dispatched within 1–2 business days.

    5. Refunds & Exchanges
  • We accept returns within 30 days for unused, unopened coffee in its original packaging.
  • To avoid returns, we recommend trying a small portion before placing a larger order.

    6. Still Need Help?

We’re here to make your coffee experience as smooth as your morning brew.
Email us: [email protected]

Kund Coffee brings the café experience home. The grind is consistent, and the flavor is top-notch. Earthy, aromatic, and just the right amount of kick. You can tell it’s fresh from the first sip.
Home
Shopping
Account